OG Town — Privacy Policy

This Privacy Policy explains how OG Town collects, uses, stores, shares, and protects information when you use OG Town.

By using OG Town, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Account Information

• Name
• Email address
• Account credentials or authentication information
• Account creation date
• Email verification status
• Community membership
• Account and moderation status

Residence and Community Verification Information

• Residential address
• Community information
• Verification status and history
• USPS verification information
• Verification codes or related records
• Documents submitted as proof of residence

Depending on the verification method, proof may include a driver's license or state ID, utility bill, lease, property/tax document, or other accepted documentation.

Providing your residential address for verification does not make your exact address public.

Content You Provide

• Garage information
• Item listings
• Photos
• Videos
• Garage Sales
• Looking For requests
• Descriptions and other listing information
• Messages
• Sponsorship applications
• Other information voluntarily provided

Communications

When you use OG Town messaging or communicate with OG Town, OG Town may store those communications and related information.

Sponsorship Information

• Business name
• Business category/type
• Contact name
• Email address
• Phone number, if provided
• Website or social media page
• Business description
• Community being sponsored
• Application and sponsorship status
• Payment method reported by sponsor
• Payment amount and sponsorship period
• Payment confirmation records
• Sponsorship history

OG Town does not require sponsors to provide card or bank credentials directly through the sponsorship system.

Technical and Usage Information

Technical and Usage Information may include:

• IP address
• Browser/device information
• Access dates/times
• Pages/features used
• Security/diagnostic information
• Sponsor impressions/clicks
• Cookies or similar technologies

2. How We Use Information

OG Town may use information to:

• create and maintain accounts;
• verify email addresses;
• verify residence/community eligibility;
• operate Verified Neighbor features;
• display Garages/listings/public content;
• enable private messaging;
• operate Garage Sales and Looking For;
• process sponsorship applications;
• manage sponsorship payments and expiration;
• send account, verification and service communications;
• provide security and prevent fraud or abuse;
• investigate reports and enforce policies;
• moderate content/accounts;
• maintain and improve the platform;
• diagnose technical problems;
• maintain records necessary for legal, security or operational purposes.

OG Town may use aggregated or de-identified information to understand platform usage and improve OG Town.

3. What Other Users Can See

Depending on features used, other users may see:

• displayed name;
• Garage;
• community;
• Verified Neighbor status;
• public listings;
• listing photos/videos;
• Garage Sales;
• Looking For requests;
• intentionally published information;
• messages intentionally sent to them.

Exact Residential Address

An exact residential address provided for community verification is not intended to appear in the public profile, Garage, listings, Looking For requests, or other public discovery areas merely because it was provided to OG Town.

Users should avoid placing private information inside descriptions, photographs, videos, messages or other content they choose to publish.

4. Residence Verification Documents

Documents submitted as proof of residence are private verification materials.

They are not intended to be displayed publicly or made available to other residents.

Access is restricted to authorized administrative functions necessary for verification review.

Under OG Town's current verification process, submitted proof documents are scheduled for deletion seven days after administrative review.

OG Town may retain non-document verification records after the underlying document is deleted, including:

• verification method;
• review result;
• relevant timestamps;
• administrative action;
• audit/security records.

5. USPS Verification

If a user chooses verification by mail, OG Town may use the residential address to prepare and send a verification letter containing a verification code.

The code is used to demonstrate access to mail delivered to the submitted address.

Verification codes expire and are subject to security controls.

OG Town may retain records indicating that mail verification occurred without retaining unnecessary verification secrets.

6. Messages

Messages sent through OG Town are intended for conversation participants.

OG Town may store messages as necessary to provide messaging.

Authorized access may occur when reasonably necessary for:

• investigating abuse/reports;
• enforcing platform policies;
• preventing fraud/security threats;
• complying with applicable legal obligations;
• diagnosing serious technical problems.

Private messages are not treated as public posts.

7. How We Share Information

OG Town does not sell users' personal information.

Information may be shared in limited circumstances:

With Other Users

When necessary for features intentionally used, such as public listings or messages sent to another user.

Service Providers

OG Town may use third-party providers for hosting, database infrastructure, file storage, email delivery, security, analytics, and other technical services.

Legal and Safety Reasons

Information may be disclosed when reasonably necessary to comply with applicable law/legal process/enforceable government requests, protect rights or safety, investigate fraud/abuse, or protect OG Town and users.

Business Changes

If OG Town or relevant assets of OG Multiservices LLC are involved in a merger, acquisition, restructuring or sale, information may be transferred as part of that transaction, subject to applicable law.

8. Payments

OG Town's current Community Sponsorship system uses manual payment confirmation.

OG Town may record:

• payment method selected/reported;
• amount;
• sponsorship period;
• date payment was reported;
• date payment was confirmed;
• administrative confirmation.

The sponsorship system does not store full payment-card or bank-account credentials.

External payment providers/invoice services have their own privacy practices.

9. Data Retention

OG Town retains different information for different periods depending on why it is needed.

Examples:

• Residence proof documents follow the shorter deletion process above.
• Public content may remain until removed by the user, moderated, or otherwise no longer needed.
• Account, verification, payment, security and audit records may be retained longer when reasonably necessary.
• Backups may temporarily contain information after removal from active systems.

Information may be retained when reasonably necessary for security, fraud prevention, dispute resolution, legal compliance, enforcement of agreements or protection of OG Town/users.

10. Account Closure and Data Requests

Users may contact OG Town regarding questions or requests concerning their account or personal information.

Some information may need to be retained after account closure when reasonably necessary for:

• legal obligations;
• security;
• fraud prevention;
• dispute resolution;
• financial records;
• enforcement history;
• backup integrity.

Deleting an account does not necessarily require immediate deletion of every record associated with previous platform activity.

11. Security

OG Town uses administrative, technical and organizational safeguards intended to protect personal information.

These may include access controls, restricted administrative functionality, encrypted connections, private storage for sensitive verification materials and other security measures.

No internet service or storage system can guarantee absolute security.

12. Age Requirement

OG Town is intended only for individuals who are 18 years of age or older.

By creating an account or using features that require an account, you represent that you are at least 18 years old.

OG Town does not permit individuals under 18 to create or maintain accounts.

If OG Town learns that an account belongs to an individual under 18, OG Town may suspend or close the account and take appropriate steps regarding the associated information.

13. Cookies and Similar Technologies

OG Town may use cookies or similar technologies necessary for:

• authentication;
• account sessions;
• security;
• preferences;
• platform functionality;
• measurement and analytics.

If OG Town later introduces advertising/tracking technologies requiring additional disclosures or consent, the policy and consent mechanisms may be updated accordingly.

14. Changes to This Privacy Policy

OG Town may update this Privacy Policy as the platform evolves.

Material changes may be communicated through OG Town, email, or another reasonable method.

The current version and effective date will be displayed.

15. Contact Us

Questions or requests regarding privacy may be submitted to info@ogtown.com.

OG Town is a platform operated by OG Multiservices LLC.